19 Jln Kilang Barat, #02-02 Acetech Centre Singapore 159361
corporate ticketing: (65) 6327 8460
Tours: (65) 6271 2721 / 1721
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PLEASE READ THE FOLLOWING TERMS & CONDITIONS (the "Terms & Conditions") CAREFULLY BEFORE USING THIS WEBSITE.
Your use of this website (hereinafter referred to as the "Website") is expressly conditioned on your acceptance of the Terms & Conditions. By using this Website, you signify that you unconditionally agree and accept to be legally bound by the Terms & Conditions. You must be at least eighteen (18) years old to use the Services. The Terms & Conditions apply to the use of this Website. These Terms & Conditions limit and exclude our liability. Your legal recourse for liability from using this Website will generally be limited to claims against third party service providers. If you are accessing our Website or initiating transactions on our Website, you will be deemed to have read, understood and agreed to these Terms & Conditions.
If you do not agree with any part of the Terms & Conditions or you are under eighteen (18) years old, you must not use this Website.
Pegasus Travel Management Pte Ltd. (hereinafter referred to as the "Company"), Registration Number 200600333N, is the operator of this Website. This Website, and each of its modules, together with the arrangement and compilation of the content found on this Website, is the copyrighted property of the Company and/or its various third party providers and distributors and which is licensed to the Company.
The Company makes its best efforts to ensure that all the information appearing on our website is accurate and up to date. However, the Company does not accept liability for any errors, omissions and reserves the right to change this information at any time and without notice.
The Company grants you a limited, non-exclusive, non-transferable, non-sub-licensable and revocable right to use this Website in accordance with the Terms and Conditions. You agree that you:
You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm or loss resulting from your use of this Website.
Bookings must be paid in full at the time of booking charged to your chosen mode of payment.
It is strictly the passenger's responsibility to ensure:
The Company will, wherever possible, but shall not be obliged to assist you to obtain the necessary visas. Service charges and visa fees will be borne by you. The Company does not guarantee the approval of the visa application.
The Company shall not be responsible for any expenses, reimbursement or refund of any tour prices if any passenger is refused entry by any country on the tour for whatever reason, including lack of necessary visas. All proper travel documentation is the sole responsibility of the passenger.
Please note that the terms and conditions for cancellation of and changes to bookings and purchases will vary for each product and service, and therefore you are advised to check with the relevant Company's employee(s) during office hours. You are not allowed to cancel or amend your booking or purchase via this Website. You must contact the relevant employee(s) of the Company via telephone or email to effect any cancellation or amendment. Please note that cancellation or amendment may not be allowed in certain cases, and if allowed, may require a minimum processing time of varying periods, subject to the specific terms and conditions applicable to the type of product or service booked or purchased. Cancellation or amendment may be subjected to cancellation or amendment fees imposed by the Company and, but not limited to, the relevant travel service provider(s), which you agree to bear in full and immediately pay up.
The Company reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims for loss, damages or compensation. In such an event, the Company shall refund to you all unutilised monies collected from you for that purchase.
You agree to bear the full cost of any booking, cancellation and administration fees for any product or service booked but not utilised for any reason. In some cases, the Company may charge cancellation and/or amendment fees in addition to those imposed by travel service providers.
Any refund is subjected to the Company's policy in terms of the amount, processing time and the mode of refund. The Company reserves all rights to determine the appropriate refund procedure.
For online hotel bookings, please note that a change to your booking such as a change of date, a change in hotel or a change in room type, constitutes a cancellation.
Any cancellation or amendment needs to be confirmed by the Company's reservation staff. If for any reason, you do not receive confirmation of your cancellation from our reservation staff after submission, you need to email to [email protected] or call the Company at +65 6327 8460 for assistance.
Although the Company takes reasonable care to ensure that published descriptions are correct, the Company does not own or operate all third party products and services. The Company accepts no liability for errors or omissions in the description of accommodation or other travel services on the website, and the Company reserves the right to change information without prior notice. In some circumstances, the Company may not be able to honour the booking confirmation for reasons beyond our control. These reasons may include, but not limited to, government regulations, environmental, system downtime or natural disasters.
Payment or booking transactions over the Internet may be subjected to interruption, blackout or delays during transmission.
In extreme circumstances, the Company may be forced to cancel your booking. You will be notified as soon as possible and a full refund will be made to you. In no circumstance shall the Company be liable for any consequential and direct and indirect loss or damage. Our liability shall be limited to the amount you paid to us for the booking.
The Company shall not be liable for any failure or delay in performance of our obligations, which results directly or indirectly from any cause or circumstance, which is beyond our reasonable control. Without limiting the generality of the foregoing, the following shall be regarded as such circumstances: act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority (including but not limited to refusal or revocation of any licence or consent), fire, flood, epidemic, lightning, explosion, fog or bed weather, interruption or failure of a utility service (including but not limited to electricity, gas, water or telecommunications), renovations undertaken by the accommodation providers, strikes, lockouts or boycotts, embargo, blockade.
Purchase of travel insurance is strongly recommended.
Any feedbacks/claim must be made in writing within one (1) week after the product/service had been supplied or rendered. The Company shall not entertain any feedback/claim not made within the stipulated time period.
The Terms and Conditions, its performance and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of Singapore. You hereby consent and submit to the exclusive jurisdiction of the courts of the Republic of Singapore in all questions and controversies arising out of or in connection with the Terms and Conditions, its performance and your use of this Website.